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Shopify Chargeback Support and Dispute Operations

If chargebacks are rising and your dispute process is messy, I can help you build a cleaner workflow that protects revenue and merchant account health.

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Common Problem

Disputes handled late or inconsistently, with missing evidence and poor root-cause tracking.

What I Build

A repeatable dispute process covering evidence collection, ticket synchronization, and weekly risk monitoring.

Business Impact

Stronger win probability, fewer repeated dispute reasons, and better confidence in account safety.

Chargeback Support Scope

Dispute Operations

  • - Daily queue monitoring for new dispute alerts
  • - Evidence packet preparation workflow
  • - Timeline tracking to avoid missed windows

Root-Cause Tracking

  • - Reason-code logging and trend analysis
  • - Support policy adjustment suggestions
  • - Escalation loop with support team QA

SOP and Training

  • - Dispute macro templates and response guide
  • - Internal checklist for evidence readiness
  • - Weekly performance and leakage review

Founder Reporting

  • - Action-focused weekly summary
  • - Open risk items and quick recommendations
  • - Next-step priorities for the coming week

Simple Weekly Pricing

Start lean, validate process improvements, then scale coverage.

Part-Time

$149/week

Core dispute queue support and tracking hygiene.

Recommended

$299/week

Dispute workflow ownership plus support SOP refinement.

Ops Lead

$499/week

Full chargeback process leadership and team-level QA sync.

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Need Immediate Shopify Chargeback Help?

Send your current monthly dispute volume and top reason code. I will map a practical first-step plan.

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